Question 1

How do I order a blood test?

Accepted Answer

Choose a package on our website and click "Order". Enter your details and pay securely via Stripe (iDEAL, Klarna, Visa or Mastercard). You'll receive a confirmation email immediately.

Question 2

What payment methods do you accept?

Accepted Answer

We accept iDEAL, Klarna (pay later), Visa, Mastercard and other common payment methods via Stripe. All transactions are SSL-secured.

Question 3

Can I cancel my order?

Accepted Answer

Yes, you can cancel within 24 hours of ordering if the blood draw hasn't taken place yet. Contact us at support@bloodworks.nl.

Question 4

Do I receive an invoice?

Accepted Answer

Yes, you'll automatically receive an invoice by email after payment. Do you have a business account and want an invoice under your company name? Contact us.

Question 5

Can I deduct the blood test as medical expenses?

Accepted Answer

Preventive blood tests not prescribed by a doctor are typically not tax-deductible. Consult your tax advisor for your specific situation.

Question 6

Do I need to fast before the blood draw?

Accepted Answer

For the most accurate results, we recommend 8 hours of fasting (no food, but water is fine). This is especially important for glucose and triglycerides. For packages without these markers, fasting is not required but recommended.

Question 7

Where can I get my blood drawn?

Accepted Answer

Bloodworks works with 800+ collection points across the Netherlands: GP practices, pharmacies and independent blood draw centres. You can visit most locations without an appointment. View all locations on our locations page.

Question 8

Do I need a form for the collection point?

Accepted Answer

Yes. After ordering and payment, you'll receive a lab form by email. Print it out or save it on your phone and bring it to the collection point.

Question 9

How long before should I fast?

Accepted Answer

We recommend at least 8 hours of fasting. A cup of water (no coffee, tea or juice) is allowed. You can take your medications as usual unless your doctor says otherwise.

Question 10

Can I choose which collection point I use?

Accepted Answer

Yes. Use our location finder to find a collection point near you. You can choose which location works best for you.

Question 11

How long until I get my results?

Accepted Answer

Within a few business days of your blood draw. Some specialist tests may take longer. You'll receive an email notification when your report is ready.

Question 12

How do I receive my report?

Accepted Answer

Your personal PDF report will be sent by email. The report is written in plain language with a doctor's interpretation of each value.

Question 13

Are my results compared with reference values?

Accepted Answer

Yes. Your report shows your values alongside the reference values used by the laboratory, including a doctor's explanation of what any abnormalities mean.

Question 14

Can I share my report with my doctor?

Accepted Answer

Absolutely. Your report is written in medical language and contains all laboratory references. Many customers take it to their GP appointment or use it as a basis for discussion.

Question 15

What do I do if a value is abnormal?

Accepted Answer

Your report includes an interpretation of each value. For abnormal results, we recommend contacting your GP for further explanation and any necessary follow-up tests.

Question 16

Do I need a referral from my doctor?

Accepted Answer

No. You can order directly without a referral. Bloodworks offers preventive blood testing on your own initiative.

Question 17

Who interprets my results?

Accepted Answer

Your report is interpreted by BIG-registered doctors with expertise in laboratory medicine.

Question 18

Is Bloodworks certified?

Accepted Answer

Bloodworks works exclusively with certified laboratories (ISO 15189) and BIG-registered doctors.

Question 19

How do you handle my personal data?

Accepted Answer

We process your data in accordance with GDPR. Your medical data is never shared without your consent. Read our full privacy policy for more information.

Question 20

Can I have my account and data deleted?

Accepted Answer

Yes. You have the right to view, correct and delete your data. Send a request to privacy@bloodworks.nl.

Everything you want to know

Ready for your blood test?

Questions? We are happy to help!